CARE — Account & Data Deletion
This is the official CARE account and data deletion information page linked from the CARE mobile applications and app-store listings.
How to request deletion
To request deletion of your CARE account and associated personal data, email ceo@wishapples.com with the subject CARE Account Deletion Request. Include the registered email address or user ID so that your account can be identified. Do not include passwords or sensitive health documents in your initial request.
Identity verification and processing
The CARE support team must verify that a requester is entitled to act on the account before processing a deletion request. An initial email does not itself delete the account. The team will communicate the steps required and the applicable completion timeframe.
What data is deleted or retained?
Verified requests are assessed for deletion of account data and associated personal information held by CARE, subject to any applicable lawful retention requirements. Records may be retained where legally necessary, including for security, disputes, tax or transaction documentation. Users may request information about the categories of data retained and applicable periods. Uninstalling CARE does not itself erase server-stored data.
Other legal and compliance information
Visit the CARE Legal & Compliance Centre for privacy, terms, consent, child safety, health disclosures, payments and support details.
